Monday, August 22, 2005

Spooler error event id: 7031

Problem: The printer spooler on Windows 2000 server is stopping itself, creating error: Spooler error event id: 7031

Resolution: There were some strange printers showing up in the registry entry below. I deleted them and it fixed the problem.

http://www.windowsbbs.com/showthread.php?t=37799



You may want to check the following registry key for any printers that should not be installed.
HKLM\System\CurrentControlSet\Control\Print\Printe rs
(I have no idea why a space character is appearing in the word "Printers"!)

I had a very similar issue (except this was on a Citrix Metaframe server) and it turns out that there was a print device listed there which was autocreated from a client printer and never purged. I think there was something invalid in that registry entry because as soon as I deleted it, the spooler service worked fine.

Good Luck.
-Dman33

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